Frequently Asked Questions

 

What is cretto ?

Cretto is a new age startup dedicated to helping parents. On our portal, you will find curated toys & games, parenting guides, stress buster activities & more designed to help parents in their parenting journey.

 

What products does cretto sell ?

We sell toys & games for kids, colouring books, activity packs, parenting books and courses.

 

What is your returns & refunds policy ?

Please check our Shipping & Refunds guide for more information.

 

When does my order ship ?

Please refer to our shipping & returns guide for more infomation.

 

Do you offer coupon codes & discounts ?

Yes! Participate in our contests & activities to win discount coupons. Follow our Social Media handles for updates.

 

What payment methods do you accept?

We accept all major debit/credit cards, netbanking, UPI and major wallets. Please reach out to us on hello@cretto.com if you are facing any issues related to payment.

 

I have received a defective piece. What should I do ?

We sincerely regret the inconvenience caused to you. Please mail us on hello@cretto with order details and we will sort it out for you.

 

I am a blogger and would like to have a guest blog. Whom should I contact ?

We would love to feature your blog on our website. Please send us your blog on hello@cretto.com. We will review the blog and revert back to you.

 

My issue is not listed here. Whom should I contact ?

Please reach out to us on hello@cretto.com for any feedback, questions or complains. We normally get to you in 24 working hours.

 

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