Frequently Asked Questions
What is cretto ?
Cretto is a new age startup dedicated to helping parents. On our portal, you will find curated toys & games, parenting guides, stress buster activities & more designed to help parents in their parenting journey.
What products does cretto sell ?
We sell toys & games for kids, colouring books, activity packs, parenting books and courses.
What is your returns & refunds policy ?
Please check our Shipping & Refunds guide for more information.
When does my order ship ?
Please refer to our shipping & returns guide for more infomation.
Do you offer coupon codes & discounts ?
Yes! Participate in our contests & activities to win discount coupons. Follow our Social Media handles for updates.
What payment methods do you accept?
We accept all major debit/credit cards, netbanking, UPI and major wallets. Please reach out to us on firstname.lastname@example.org if you are facing any issues related to payment.
I have received a defective piece. What should I do ?
We sincerely regret the inconvenience caused to you. Please mail us on hello@cretto with order details and we will sort it out for you.
I am a blogger and would like to have a guest blog. Whom should I contact ?
We would love to feature your blog on our website. Please send us your blog on email@example.com. We will review the blog and revert back to you.
My issue is not listed here. Whom should I contact ?
Please reach out to us on firstname.lastname@example.org for any feedback, questions or complains. We normally get to you in 24 working hours.